Support
We're here to help.
Questions, license trouble, or feedback — drop us a note and a human will get back to you.
Prefer email? [email protected]
Common questions
- Where's my license key?
- It's emailed to you right after purchase. Lost it? Sign in to your account with the email you bought with — no password needed — to manage your license and devices. Still stuck? Message us.
- How do I set it as my screensaver?
- Open the Surrealism app and click “Set as Screensaver.” It installs and activates in one step.
- Can I use my own videos?
- Yes. In the app, use “Add Loops” to play any videos you choose alongside your library.
- Do I need to be online?
- Only to download loops. Once they're on your Mac, the screensaver plays fully offline.
- Refunds or a problem?
- Message us and we'll make it right.